Nick Cates Design

RapidWeaver Themes

Get 2 or more themes, receive 15% Off

RapidWeaver Stacks

I have a question

Do I need an account with Nick Cates Design?
It's not required, but we believe our (free) account is the best experience we can offer our customers. We keep all your purchased themes, manuals, updates, and direct support, in one convenient place.

If you wish to sign up, the “Account” link at the top of this page will direct you to the sign up/ login page. Click the "Sign Up" tab, and in the email address field enter the address used for your theme purchase(s).

Once your email address is verified, your account will become active. If you have any activation issue at all, please let us know. After your account is created you can access manuals, download links, product support, and updates anytime.
Pre-Sales: How do I contact someone?
We can happily answer any sales related question or issue you have, shoot us an email.
Theme: Where is my theme manual?
A free account is required to access theme manuals.

The “Account” link at the top of this page will direct you to the sign up/ login page. Click the "Sign Up" tab, and in the email address field enter the address used for your theme purchase(s).

Once your email address is verified, your account will become active. If you have any activation issue at all, please let me know. After your account is created you can access manuals for the themes you’ve purchased.
Theme: Can you modify my theme?
We do not provide or assist with theme modifications, but do let us know your theme feature requests. For customization, we recommend hiring experienced web developers to accommodate your request.
Theme: 3rd party plug-in or stack compatibility.
95% Yes. We try our best to make products robust and compatible as possible with 3rd party plug-ins and stacks. That said, there are hundreds (maybe thousands) of plug-ins and stacks out there - with more added each day, it’s not possible to test for them all.
Theme: My themes parent links are disabled?
Our themes that use drop-style navigation have parent page links disabled to be compatible with Android based devices. If this was not done, sub pages would be completely inaccessible on Android - and that's a lot of devices.
Account: Where is my activation email?
After creating a new account, we send a required activation email to the sign up address. If you don't receive this email within 15 minutes, please contact us and provide the account username or email address.
Account: There are missing theme manuals.
Log into your account and click the "Manuals" tab. If you don't see your purchased theme's manual, go to "Account" and add the email address used for your theme purchase. Once the new email address has been verified, the manual will auto-magically be synced to your account. If it's not synced, please contact us.
Account: Product purchases not appearing.
When logged in, go to "Account" and add the email address used for your purchase. Once the new email address has been verified, your purchase will auto-magically be synced to your account. If purchases are still not synced, please contact us.